The Ten Commitments for Excellence are guidelines to help us provide maximum client service, business and personal growth and success:
- Commitment to Well-Being
We believe well being is the cornerstone of personal and professional growth. Without personal and professional well-being, our mission cannot be achieved.
- Commitment to the Team Objective
We believe in total commitment to the team. The team objective is a guide for us to follow in our service to our clients, our support of each other and through team growth.
- Commitment to Goal Attainment
We believe every individual should have personal and economic goals. Instructors and students work within a framework of daily evaluation in order to identify and achieve their long-term objectives.
- Commitment to our Time Management
We believe our time management system should be utilized in all clinic activities to provide maximum efficiency and effectiveness for clients. We commit to managing our time and setting specific goals within that time.
- Commitment to Excellence in All We Do
With our philosophy, we become team members, working for each other and ourselves. We have high expectations in terms of conduct and know that each of us is a reflection of the team.
- Commitment to Incredible, Outstanding, Unbelievable Client Service
We believe in extending such incredible service to all clients, that they feel like honored guests in our school. We must constantly anticipate, meet and exceed our clients' expectations.
- Commitment to Retailing through Client Experience
We believe that each team member is also a salesperson. Retailing is a vital prerequisite to client experience and ultimately leads to professional success.
- Commitment to value-added Service
Value-added means doing and giving more than is expected. We believe each of us needs to go above and beyond the call of duty. The school will benefit in direct proportion to the value-added service provided by each team member.
- Commitment to Innovation
We believe our strength lies in our passion to implement new ideas and embrace change. We realize that innovation involves risking failure - but we choose to fail our way to success rather than fail passively.
- Commitment to Personal Property
Commitment to respecting all equipment and belongings of others as well as of the school. Stealing from others is stealing from oneself.